top of page

Terms and Conditions

Prints (high-end fine art replicas)
The original images are hand drawn using pigment fineliners and various high quality papers (eg Hahnemühle, Canson, Daler Rowney). Some have also been digitally adapted.
The replica prints are printed on high quality fine art paper (Hahnemühle high quality paper 100% cotton). This makes it look like it's drawn instead of printed on. The prints come in different sizes. The replicas are a limited edition, only 30 copies per artwork will be made! They are signed by the artist (Marleen Ligtenberg) with handwritten numbering.

Originals
The original images are hand drawn using pigment fineliners and various high quality papers (eg Hahnemühle, Canson, Daler Rowney). Some have also been digitally adapted. Originals are not always for sale. Please contact me if you are interested in an original.

How to handle your print
When you take your print out of the package it may be rolled up, don't be tempted to roll it the other way as it will wrinkle the paper. Instead, leave it on a flat, clean surface and it will flatten itself without you having to do anything. If you want to frame the print, wait until it is completely flat. Handle the print with care and clean hands.

Contact
Please contact me; marleen@byligtenberg.com. I try to answer emails within 24 (office) hours.

Payments
You can pay via PayPal, Ideal and Bank transfer


Bank: ASN

IBAN/SEPA: NL05ASNB8821117537

BIC: ASNB NL21
Beneficiary name: byligtenberg
VAT: NL003364953B60
Chamber of Commerce: 78674735

Delivery worldwide!
Your order will be delivered to the address you provide when placing an order in the webshop. Please note that international delivery times vary depending on location and may incur import charges outside the EU.

The Netherlands
Because shipping is done by me in the traditional way, orders are prepared within 5 working days of the order date. I will always provide the delivery date. Since the fine art prints are printed on demand, the delivery date varies.

International shipments
Because shipping is done by me in the traditional way, orders are prepared within 5 working days of the order date. I will always communicate the delivery date. Because the fine art prints are printed on demand, the delivery date varies.
Please note that international delivery times vary depending on location. All international packages are shipped with a tracking number, which will be sent to you in a confirmation email after shipment.

If you don't pick up your package
You will always get a reminder if your package is not picked up by your local post office. If you do not collect your package on time, it will be returned to our warehouse. Delivery costs will be charged to cover the costs.

Questions about deliveries?
I am happy to help, please contact me at marleen@byligtenberg.com.

Return Policy

If for any reason you are not completely satisfied with the purchase, you can return the item unused and in its original packaging within 7 days of delivery. Please email me at marleen@byligtenberg.com so I know when to expect the package. The shipping costs for returning the package are for your account. Once I have received the package, I can convert the amount into a credit for a future order.

Please note: I cannot refund the money if the 7 days of delivery have passed.
If the product is damaged by the postal service or if you have not received it, a refund will be given in the form of a credit towards a future order.

Company name: byligtenberg
Email: marleen@byligtenberg.com
Phone: +31(0)630745122
Place: Scheveningen (The Hague)
Country the Netherlands
Chamber of Commerce: 78674735
VAT: NL003364953B60

bottom of page